Posted 8 days ago Closing Dec 25, 2018

Senior Mortgage Progression Consultant

Permanent Milton Keynes

The Role

As a successful Senior Sales Progression Consultant you will thrive on taking our customers through from mortgage application stage to completion of their property purchase or re-mortgage whilst working in a fast paced, pressured environment, keeping the Customer at the heart of what you do. You will work as a part of a vibrant team to support one of our expanding business streams on SPT, consisting of our Top Performing Mortgage Consultants or Leaver teams. You will enjoy using your knowledge of the Financial Services, home buying and Conveyancing industries and your strong relationship skills when liaising with Mortgage Lenders, Property Lawyers, and Mortgage Consultants etc.

The Sales Progression Team were set up 2011 to support to our customers and consultants alike as a home purchase can be one of the most complicated and stressful transactions made in anyone`s lifetime. The team guide customers through the difficulties they may experience along the way with our Company values being key to their day to day activities.

Examples of what you will be doing:

Supporting a team of SPC`s to achieve a team target and provide a point of escalation for trouble shooting and escalated case scenarios

Reporting to a team manager, identify and suggest development opportunities for individuals and the team

Proactively progressing individual cases from mortgage application through to completion

Problem solving when required to move purchases and re-mortgages forward

Maintaining a positive relationship with our direct customers and in house Mortgage Consultants

Working to deadlines to ensure customers achieve their dream move

Prioritising and organising your workload to ensure the best outcome is achieved



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