Property Department Manager
Finders Keepers are a leading letting agency across Oxfordshire with a dedication to professionalism and quality service within the property industry.
An exciting opportunity has arisen for a PropertyManager to join the successful Bicester office, for a fixed term maternity cover contract.
The main purpose of this role is to direct and control the day to day operation of the property management department in order to meet key business objectives
Key responsibilities include:
To fulfil our obligations to our Clients as per our Terms of Business and Services Brochure.
To deliver and comply with Red Ink Policy.
Supervise day-to-day operations of property management department to ensure effective cover and high level of customer service is maintained
To provide first class service to landlords and tenants at all times
Manage own portfolio of properties
Act as role model to members of property management department
Identify and capitalise on any new business opportunities to increase stock levels on your portfolio, either by additional investments or identifying properties that your landlords have with other agencies.
Manage and coach all property management staff to ensure that they are appropriately motivated and trained to carry out their responsibilities to the required standards.
Commission any necessary renovation and refurbishment work required to maintain properties to the expected standards, and monitor any such work to ensure that it is carried out to the required standard and within the agreed budget.
To keep LL deficits for your portfolio to the bare minimum - do not authorise expenditure on and LL account that will take it into deficit.
Ensure effective linkage and communication with letting, accounts, Decorum & Bricks & Mortar
Working with B&M to ensure all managed properties have valid safety reports
In conjunction with Bricks & Mortar, recruit and control the quality of contractors for repairs and minor maintenance
Overall responsibility for ensuring rent is paid on all managed properties
Authorise the bi-weekly supplier payments
Manage property sales
Assist Office Manager to produce annual departmental budgets and monthly statistics
Provide out of hours emergency cover on a rota system, dealing with emergency calls as appropriate.
Knowledge, skills and experience required
-Minimum three years experience in property/project management or related industry
-Experience of managing teams of people
-Proven planning and organisational skills
-Experience of dealing with contractors
-Ability to communicate effectively with people at all levels
-Excellent written and verbal communication skills
-Ability to demonstrate initiative and self-motivation
-Strong legal knowledge via NFOPP Technical Award qualification
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